EDPNC's NewsLink
December 17, 2014
NewsLink will not be released Dec. 24 and Dec. 31, but will return Jan. 7. Happy holidays!
2015 N.C. Travel Guide now available in print, online
The Official 2015 North Carolina Travel Guide is now available. From quaint downtowns and inspired cuisine to hands-on history and dynamic culture, the Official 2015 North Carolina Travel Guide taps the rich experiences to be found from the mountains to the coast. Travelers can chart a course from a choice of two covers, one that captures the picturesque charm of the Roanoke Marshes Lighthouse in Manteo, the other reflecting the monumental history of Bentonville Battlefield at the end of the Civil War. Explore North Carolina across 172 pages in a presentation of vivid photographs and tidy blocks of text.

"The Travel Guide embodies what makes North Carolina a destination to visit again and again," said Executive Director Wit Tuttell. "It embraces the enduring beauty of places like Chimney Rock and Duke Gardens plus intriguing new attractions such as the Earl Scruggs Center in Shelby. We're also drawn to discover the Hamlet Depot, the Cradle of Forestry in America, the Morehead City waterfront and other gems."

Two sweepstakes offer travelers a chance to leap from the page to the places on the covers. Visitors to VisitNC.com can enter the sweepstakes for a chance to win accommodations aboard a yacht in Manteo plus tours and gift cards; or accommodations in Smithfield plus personal tours, gift cards, and tickets to the Bentonville Battlefield reenactment.

The Official 2015 North Carolina Travel Guide will be available at the state's nine Welcome Centers; it can also be ordered at VisitNC.com and (800) 847-4862 (800-VISIT NC). A digital magazine version, which can be accessed at VisitNC.com/eguide, is enhanced by information pop-ups, audio and video, a table of contents slide show, N.C. Insider tips and links to VisitNC.com. The magazine app, available for iOS and Android, uses an interactive design that accentuates exclusive photo galleries, a Blue Ridge Parkway map, tap-to-reveal details and other elements.

Bulk orders of the Travel Guide are available by emailing your request and delivery information to Teresa Smith at the Call Center.
Registration now open for 2015 N.C. Governor's Conference on Tourism
The 2014 opening night's reception at the 
NASCAR Hall of Fame provided a great chance 
for attendees to catch-up 
Registration is now open, so make plans now to attend the 2015 N.C. Governor's Conference on Tourism - March 8-10 at Pinehurst Resort in Pinehurst - to get the latest news on how industry and traveler preferences have changed, what's working and how to increase your market share. Participants come from throughout the state's resorts, attractions, destination marketing organizations, lodging facilities, real estate rental companies, restaurants, and retail outlets.

There's no better opportunity than the Governor's Conference to network with more than 500 of the state's tourism leaders and gain new insights into North Carolina's travel industry. The conference program will include signature keynote addresses, informative educational sessions, an issues forum, a preview of Visit North Carolina's 2015-16 strategic marketing plan and co-op opportunities, and valuable interaction with peers and media partners.

Save money by registering early for the Governor's Conference with a special $399/person rate, good until Jan. 28. Save more with an additional discount of $25 per person for three or more from the same organization.

To learn more about becoming a conference sponsor, contact Heidi Walters at (919) 715-6702.
Representatives in Emerald Isle learn about Certified Retirement Community program
Partner Relations Manager Andre Nabors made a presentation last week to the Emerald Isle town commissioners on the criteria and guidelines to apply for the N.C. Certified Retirement Community Program. Nabors explained how each town works with Visit North Carolina to promote the towns as great relocation destinations for retirees through RetireNC and consumer trade shows. Nabor said there are about 10 different guidelines to be a part of the RetireNC program, including a marketing strategy specifically for retiree attractions, describing how the government is engaged with community awareness and being located within 30 miles of a hospital and emergency medical services.

In order to apply for RetireNC, the town must also create a "retiree attraction committee," that would oversee the town's program and fill out the application. The committee would be in charge of creating different initiatives to bring retirees to the area, and possibly host special events and tours of the area, and act as a communications liaison for senior citizens interested in the area. The RetireNC presentation was made to the board at the request of the newest commissioner, Jim Normile, who was a part of the town’s economic development steering committee. He said the program could be a part of the town's strategic plan for the future, which includes drawing more people here to live full-time, therefore increasing the town's tax base, stabilizing the town's real property values and helping restaurants and businesses throughout the winter months, which is commonly referred to as the shoulder season.
Winterville joins Certified Retirement Community program
(lf-rt) Winterville Mayor Doug Jackson, Andre 
Nabors, Town Manager Terri Parker, Bob Bolonde, 
Chamber of Commerce Director Debbie Avery, 
Economic Development. Planner Stephen Penn, 
and Councilman Ron Cooper 
Last Thursday, Partner Relations Manager Andre Nabors presented the Town of Winterville with its N.C. Certified Retirement Community certificate, becoming the tenth city designated for the program. The distinction means that the state has certified that Winterville has the infrastructure and amenities sought by retirees. In addition, the EDPNC/Visit North Carolina will provide promotional assistance to help encourage retirees to visit and relocate to those areas. Winterville met a rigorous set of requirements, including a comprehensive community survey and an asset assessment of each community's preparedness for retiree attraction. Now that the city has been named a Certified Retirement Community, it will work with Visit North Carolina to promote Winterville as a great relocation destination for retirees through RetireNC and consumer trade shows, such as the AARP Life@50+ and Ideal Living Resort & Retirement Expo. Winterville is the latest town to be designated into the N.C. Certified Community Program, joining Asheboro, Eden, Edenton, Lumberton, Marion, Pittsboro, Mount Airy, Sanford, and Tarboro.

The General Assembly has charged Visit North Carolina with operating the state's Certified Retirement Community program (SB 1627), which recognizes towns that are positioning themselves for retiree attraction as an economic and community development strategy. Once a community has completed the certification process, Visit North Carolina will help market and promote the community through Web presence on RetireNC, e-marketing, social media, public relations, visitor services, and research among other opportunities. For more information on the N.C. Certified Retirement Community program, contact André Nabors at (919) 447-7771.
Visit North Carolina-hosted media visit results in U.K. trade publication coast feature
In October, Visit North Carolina hosted four tour operators and a travel trade journalist from the United Kingdom's leading trade publication, Travel Trade Gazette (TTG), on a trip to explore and educate the group on coastal North Carolina. The operators involved included the U.K.'s key tour operators across the various distribution channels. Trade journalist Debbie Ward's article appeared in the Dec. 10 issue of TTG and featured the N.C. coast on the cover of the publication. The print version of TTG had a circulation of nearly 18,600 with a readership of almost 56,000; the print piece had a media value of more than $49,500. The digital version (article starts on pg. 45) had approximately 50,000 unique visits, with a media value of $71,000.
RFP for 2015-16 advertising media partners deadline Dec. 31
Strategic planning is underway for Visit North Carolina's 2015-16 fiscal year advertising program, and a Request For Information (RFI) process has been initiated by Visit North Carolina's agency of record, Luquire George Andrews of Charlotte. The Visit North Carolina team makes cost-effective advertising investments through a number of media partners serving regional and national footprints to help broaden awareness of North Carolina among travelers in contiguous states, the Eastern Seaboard and, where possible, broader regional and national footprints. The Visit North Carolina marketing program also benefits from exposure closer to home through public service-oriented campaigns in partnership with statewide N.C. media associations. Advertising media companies interested in receiving the RFI and submitting information prior to the Dec. 31 deadline should contact Shawn Gordon regarding print and print/digital combinations, or Carolyn Hulbert regarding digital only.
This Christmas will be the most traveled on record for Americans
Next week, Americans will hit the roads and skies to spend time with family and friends for the holidays, and AAA projects this Christmas will be the most traveled on record. A total of 98.6 million Americans will travel more than 50 miles away from home this year-end holiday period, which AAA defines as Dec. 23 to Jan. 4. This is an increase of four percentage points from last year's 94.8 million travelers, and this is the sixth straight year AAA projected a record number of year-end holiday travel compared to the previous year. AAA first began tracking holiday travel data in 2001. Most travelers will reach their destinations by car (91 percent), the same percentage as last year, and about 6 percent will fly, also the same as last year. The remaining 3 percent will take a bus, train or other mode of transportation. Lower gas prices will help the holiday drive market this year, as the national average for a gallon of gas is $2.53, 79 cents less than the price per gallon on January 1, 2014.
Congress approves Brand USA, president expected to sign bill
Brand USA has been renewed as the U.S. Senate followed the House and passed a $1.1 trillion federal government spending bill that reauthorizes Brand USA through 2020. President Barack Obama is expected to sign the government spending legislation, which funds the government through the end of the next fiscal year, avoiding a government shutdown and officially reauthorizing Brand USA in the process.

"The overwhelming majority that passed reauthorization in the House, coupled with the unanimous vote that passed it out of the Senate Commerce Committee, are a ringing bipartisan endorsement of Brand USA's mission and effectiveness," said Roger Dow with the U.S. Travel Association. "The tens of thousands of jobs it creates, the zero cost to federal taxpayers, the fact that it helps our trade balance by bringing huge amounts of foreign currency to the U.S., the contribution it makes to reducing the deficit by millions – Brand USA is simply a policy that works."

In only its third full year of existence, Brand USA's economic impact through attracting international visitors is already enormous. In 2013, the program drew more than 1.1 million additional visitors to the United States, generating $3.4 billion in additional visitor spending and $1 billion in federal, local and state tax revenues. Returning $47 on every $1 spent on promotion, the program supported nearly 53,000 new U.S. jobs.
Charlotte Knights led minor league baseball in ticket sales, adding seats for 2015
The Charlotte Knights led all of minor-league baseball with attendance of 687,715 fans during 71 home dates in 2014. Those totals included 31 sellout games. The Triple-A baseball team, coming off a smash debut at a new uptown stadium, is adding 235 seats and making a few other tweaks this winter. Scoreboard and sound system improvements, as well as some new kitchen equipment for concession stands, are also in the works.
Chimney Rock among 'Strangest Places to See Santa'
(photo courtesy Chimney Rock) 
Among Yahoo Travel's "Strangest Places to See Santa," the website included Santa rappelling down Chimney Rock at Chimney Rock State Park in Chimney Rock. Of the rappelling Santa, Yahoo Travel says, "Shimmying down so many chimneys has made Santa ready for the big time: rappelling down Chimney Rock, the 315-foot rock face in this state park about 25 miles from Asheville. You can watch from below with Mrs. Claus and the elves, enjoying some hot cocoa and cookies. Each day, one winning guest will win a free two-hour rock-climbing lesson with one of the expert mountain-climbing elves."
Winston-Salem awarded back-to-back commitment for USA Cycling Masters Road National Championships
Winston-Salem has been selected to host the 2016 and 2017 USA Cycling Masters Road National Championships. Collectively, these championships, slated for late summer of 2016 and 2017 are estimated to produce more than 5,000 hotel room nights and generate $2.7 million economic impact for Winston-Salem, according to the Winston-Salem CVB.  The cycling events are estimated to attract approximately 900 athletes each and will take place in multiple venues throughout the area including downtown Winston-Salem and the Yadkin Valley. 
Polar Express expects record-breaking 65,000 riders
Guests are served hot chocolate while chefs 
perform the song “Hot Chocolate” (photo courtesy 
Great Smoky Mountains Railroad) 
The Great Smoky Mountains Railroad in Bryson City expects another record-breaking season with its Polar Express holiday event. GSMRR expects 67,000 Polar Express riders this year, up from 53,000 last year, and 30,000 during its debut year in 2004. As of Monday, riders had purchased more than 66,000 tickets for this year's Polar Express, made famous by the 2004 Warner Bros. film based on Chris Van Allsburg's book of the same title. GSMR has hired 100 workers for the Polar Express, including entertainers, property maintenance and crowd control workers. Increased ridership also means more business for Bryson City restaurants, hotels and retailers. For a second year in a row, one downtown Bryson City bakery received the contract to make chocolate chip cookies served to every rider along with hot cocoa; this year the bakery expects to make up to 4,000 cookies each day.
Aerial adventure park under construction next to Tweetsie
Families will soon have another reason to visit the High Country beginning next season: construction is underway on High Gravity Adventure, a new aerial adventure park located next to Tweetsie Railroad, between Blowing Rock and Boone. The new attraction will have multiple components and high-adrenaline activities for children and adults. High Gravity Adventure is scheduled to open next spring in conjunction with the opening of Tweetsie Railroad's 2015 season on April 10. High Gravity Adventure will be comprised of three main components, the first being a breathtaking Adventure Course with three levels of challenges that progress in difficulty; in all, more than 50 different challenges will make up the Adventure Course. The second component will be a Junior Course, designed to provide activities for younger children. The third and most exciting component, planned as part of Phase 2, is a Zip Line Tour and Freefall. The Zip Line Tour will take thrill seekers on a series of aerial journeys through forests and meadows surrounding Tweetsie Railroad.
N.C. Museum of Art to remake Raleigh campus
Sculptures outside the N.C. Museum of Art
The N.C. Museum of Art has received a $13 million anonymous donation to jump-start plans to remake its 164-acre campus in west Raleigh. The multi-phase plan calls for a new campus entrance and streetscape, more parking, woodland and meadow restoration, additional bike and walking trails and infrastructure, improved sustainability measures, and more outdoor works of art. The first phase of the plan is scheduled to begin next spring.
Delta to cut Memphis-RDU nonstop flight
Delta Air Lines has announced it will end flights from Memphis International Airport to Raleigh-Durham International Airport, as part of a broader flight parings strategy at the airport. There isn't a set date yet for when the non-stop flight will end.
Miss. governor seeks tourism promotion boost
Mississippi Gov. Phil Bryant wants more people to know about Mississippi's tourism opportunities. To spread the word about Mississippi, the Republican governor has proposed spending an additional $5.1 million to advertise the state's tourism amenities. The tourism proposal was part of Bryant's $6.2 billion budget recommendation he released last month in advance of the Legislature convening in January to begin the task of funding state government for the new fiscal year, which starts July 1.
Surveys, Industry, Marketing & Travel Trends
Kids drive trip decisions for multigen travel – Kids are the big drivers of decisions on multigenerational trips, which is still one of the fastest and sustained growing segments in the travel business, according to a new study by Preferred Hotel Group. Kids may shape the decisions on where to go, but grandparents are the ones who pay for those trips. And the big winners booking multigenerational groups turn out to be travel agents, not travel websites. Forty percent of both grandparents and parents say their kids "actively participate in or influence" vacation planning, specifically with respect to daily activities (77 percent) and deciding which destinations to visit (62 percent). Almost half (49 percent) of all multigenerational travelers say their grandchildren influence the selection of the hotel or resort. Meanwhile, grandparents, even more so than parents (35 percent vs. 25 percent), pay for multigenerational trips to help family members enjoy a vacation they otherwise could not afford.

Some hotels let guests borrow items or leave them – As hotels continue to add all manner of fees and executives look over their shoulders at Airbnb and the sharing economy, they are increasingly telling guests to pack light and borrow items from them. While loan programs are an accepted feature at luxury and full-service hotels, experts say that those hotels are now expanding their offerings to include bicycles, automobiles and running gear. And hotels on a lower tier, like Candlewood Suites, are starting their own programs. They are drawing renewed attention because younger travelers are responding to hotels' attempts to create a relationship by going out of their way for guests. In addition to lending books and DVDs, Candlewood Suites introduced a Lending Locker in 300 hotels in October 2013. The floor-to-ceiling enclosure provides items not typically found in guest rooms including fans, crockpots, dehumidifiers, and office supplies.

Suppliers to gain more "pricing power" in biz travel – Globally, air, hotel and ground transportation prices are expected to be neutral to slightly higher, according to the American Express Global Business Travel Forecast 2015. However, given the improving U.S economy, North American business travelers can expect price increases across all travel categories next year. North American hotel rates are also expected to rise given economic growth, increasing demand and a lack of new inventory, the report said. The price increases are predicted across the region but the degree of increases will vary significantly from city to city.

Business travelers' top preferences, requests – A recently conducted American Express Global Business Travel survey asked its travel counselors to chime in on common traveler preferences and requests in order to gain a better understanding of what people want when they travel. Among the many observations included in the report, it was discovered that business travelers take anywhere from 21 to 30 trips per year on average. Also, fall is the most active season for business travel, with 61 percent of travel counselors in agreement.  Forty percent of travel counselors singled out three days as the most commonly booked trip duration. When it comes to the accommodation preferences of business travelers, brand names matter most, with more than three-fourths (78 percent) of travel counselors citing brand names as the biggest factor for business travelers when booking a hotel room. Free Wi-Fi is a distant second at 13 percent, with free breakfast accounting for 7 percent of the response.

Free Wi-Fi and resort fees more common at hotels – Hotel travelers are more likely this year to get free Wi-Fi, a free breakfast and high-definition television than in the past. That was among the findings of a new report by the American Hotel & Lodging Assn. The bad news is that the number of hotels that charge a resort fee is up to 7 percent, compared with 3 percent in 2012. In a survey of more than 9,600 hotel owners and managers, the group found that only 11 percent of hotels said they charge for Internet service, down from 23 percent in 2013. Among other findings, more than 80 percent of hotels have high-definition televisions, complimentary breakfasts and computers in the lobby for complimentary use. But some standard hotel fixtures are slowly disappearing, according to the survey. Fewer hotels offer newspapers (58 percent), in-room DVD players (12 percent) and mini bars (7 percent). Jacuzzis are also disappearing, with only 47 percent offering them.
NC GreenTravel: Microbreweries have global draw, local impact
North Carolina has become a recognized leader in the microbrewing revolution within the U.S. Today, there are more than 120 breweries currently operating in North Carolina, which is more than any other state in the Southeast. The state’s microbreweries have begun to draw visitors from across the world who come to experience the unique product and to learn about the production of the variety of many handcrafted beers. There are several reasons to support local craft breweries. First, supporting microbreweries helps stimulate the local economy and creates jobs. In North Carolina, the craft breweries and brewpubs generate more than 10,000 jobs and $791 million in economic impact. Microbrewers also contribute positively to surrounding communities through initiatives that support educational efforts such as alcohol awareness, recycling programs and other philanthropic programs. The microbrew industry is also committed to preserving and protecting the environment through the use of alternative fuels in delivery trucks and renewable energy in warehouses. The industry is also implementing innovations to significantly reduce the amount of water and energy needed to produce and package beer. Tourism businesses can benefit from supporting local breweries. Sourcing locally makes a major contribution to the reduction of a facility's carbon footprint. For more information on craft breweries in North Carolina, visit the N.C. Craft Brewers Guild. For information on sustainable tourism, contact NC GreenTravel program manager Tom Rhodes at (919) 707-8140, or Daniel Johnson with ECU’s Center for Sustainability at (252) 737-4296.
North Carolina Weekend

For the week of Dec. 18 on North Carolina Weekend, lift your glass during a tour at the Sierra Nevada Brewery in Mills River. Take in a production of "Cinderella" by the Raleigh Little Theater in Raleigh. Experience New Bern's charm with New Bern Trolley Tours. Explore wonders at the Children's Museum of Alamance County in Graham. And the "House Special" samples the fare at Ella’s Seafood Restaurant in Calabash. (Please note: listings are subject to change.) North Carolina Weekend is underwritten by Visit North Carolina. In addition, UNC-TV has made recent editions of North Carolina Weekend available online.
Tourism Research

The average trip spending for overnight visitors to North Carolina was $517 in 2013. Out-of-state visitors spend nearly $200 more on average than in-state travelers ($574 vs. $387). For more 2013 visitor profile information, click here. For more information, contact Director of Tourism Research Marlise Taylor at (919) 447-7748.
Upcoming Industry Meetings & Events
Jan. 7-8 - BRPA Regional Membership & Board Meeting, Dobson
Jan. 9 – N.C. Sports Assn. Quarterly Meeting, Greensboro
Jan. 9-11 - Ideal Living Resort & Retirement Expo, Long Island, N.Y.
Jan. 10-13 ABA Marketplace, St. Louis, Mo.
Jan. 18-22 NTA Travel Exchange, New Orleans, La.
Jan. 22-Feb. 1 – Sundance Film Festival, Park City, Utah
Jan. 25-26 – NCAF&E Showfest, Charlotte
Jan. 27 – Visit North Carolina's New York Media Mission, New York City, N.Y.
Jan. 29-30 – N.C. Coast Host Meeting, Sunset Beach
Feb. 6-8 – Ideal Living Resort & Retirement Expo, Greenwich, Conn.
Feb. 10 – N.C. Travel & Tourism Board Meeting, Cary
Feb. 13-15 – Ideal Living Resort & Retirement Expo. Rochester, Mich.
Feb. 27-March 1 – Ideal Living Resort & Retirement Expo, McLean, Va.
15000 Weston Parkway
Cary, NC 27513
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